My wife has been with Shopify going on 3 years now. Every summer they have a “Support Summit” for their region. Last year was held in Whistler. The year prior was in Vancouver. This was supposed to be in Victoria, but COVID had other plans.
Since my wife works for an online e-commerce platform, most of her job is done remotely. Meaning she has already been working from home for ages. And because of restrictions, numerous businesses are setting up shop with Shopify. Work for her has been busy.
This year, their Summit was done remotely. Lots of video conferences and online tutorials to help improve their customer service. Instead of going out and getting a Swag Bag, it was shipped to our home instead. Where she was told to open it on day one of the Summit.
My wife and her coworkers take great pride in their job and the company. So any time my wife gets swag with a Shopify logo on it- she displays it proudly. From hats to shirts to mugs. My wife loves the company she works for and her “Shopifam” as well.
I’m really happy for her that she fell into this job as well. It has been a great opportunity for her to connect with people and assist them in creating a better business for themselves. My wife always has a “feel good” story to share with me after each shift. Sometimes the stories are humorous in nature as well. Even with some negativity that happens on occasion- my wife goes back each shift and is laughing with her coworkers online as they start their day video chatting.
From an outsider looking in- it appears that Shopify has a great business culture in how it is run. So for any small businesses out there looking for an online platform with good customer services- try Shopify. You may even speak with my wife. You can tell it’s her because you can hear her infectious smile through the phone.
And no, Shopify is not paying me to write this. Although it is paying for a bit of our livelihood, but not without some hard work on my wife’s part.