This evening my wife and I went out to buy an artificial 9 foot Christmas tree for our home. Michael’s Craft Store had one on sale for half price. Instead of $500 it was $250. We hit the store, browsed a bit, then grabbed the tag that told us to take it to the cashier in order to get the tree. When we got to the cashier, she scanned the tag, but when she called to get the tree was told that they were out of stock.
Our cashier offered to check other stores for us. So she called the next nearest one, but they were also out. She also looked online for us, but again, no luck. Defeated, my wife and I left the store. We took it upon ourselves to try calling around at some stores that maybe I could get to and run a few other errands tomorrow. Again, no luck. Everywhere was out of stock. But one store made me think about a solution because they had mentioned what happened there.
Why not buy the floor model? So I called the store we had just left and asked. Within minutes, I was told “Yes”. They were even going to pack it back in the box for me. FANTASTIC! I was back to the store shortly thereafter. I going to get the tree my wife and I wanted! No more hunting around.
As I was driving back, my wife suggested I ask for a discount since it was the floor model. Hey, no harm in asking? It got us the tree already. When I got to the store, the cashier who was helping me earlier and her manager were packing up the tree for me already. I thanked them and “Dad Joked” that they could set it up for me at home after. They agreed to do it if we fed them. Banter went well, so I threw in the question, “Since it’s the floor model, how about adding a discount?”
“No problem. How about 10%? I’ll take it off at the till.”
Boom! Discount applied! But it gets better…
The 20 year old manager was unable to figure out in his head what 10% off $249 was. So he said, “How about I do $200 for the tree instead? Will that work?”
Um, yeah. Thank you. Ill gladly take 20% instead. Today’s lesson: no harm in asking. And math isn’t everyone’s strong suit.